DETAILED CLEANING LLC · LEGAL REPOSITORY

Terms & Conditions

Last Updated: Nov 13, 2026

Please read these service terms and operational conditions carefully prior to scheduling service engagements with Detailed Cleaning LLC. By accessing our services, you acknowledge and agree to comply with all contractual stipulations outlined herein.

BINDING TERMS & SERVICE CONDITIONS

Service Agreement

This Service Agreement constitutes a legally enforceable contract between Detailed Cleaning LLC ('Company', 'we', 'our') and the client ('Customer', 'you') commissioning specialized residential cleaning and car detailing services. Please examine the provisions, liability allocations, and cancellation schedules set forth below prior to scheduling work.

1. Scope of Service

Detailed Cleaning LLC provides expert car detailing and residential cleaning services according to the specific work schedule confirmed during booking. Our team is trained to deliver meticulous care, ensuring every surface shines and your home or vehicle looks its best.

DEFINITION

Designated Service Envelope: The predefined interior architectural perimeter of the premises documented in the signed electronic work order. Areas outside this boundary (such as crawlspaces, unattached outbuildings, or active construction segments) are formally excluded from contractual care.

  • Residential cleaning of kitchens, bathrooms, living areas, bedrooms, and high-touch surfaces such as switches, handles, and fixtures.
  • Interior car detailing: vacuuming of carpets, seats, and floor mats, plus dashboard, console, and door-panel wipe-down.
  • Exterior car detailing: hand wash, wheel and rim cleaning, and glass and trim finishing.
  • Recurring maintenance cleans, move-out cleans, and post-renovation cleans as confirmed at the time of booking.

2. Client Obligations & Site Access

To enable uninhibited performance of service standards, Customer agrees to guarantee safe, continuous physical access to the scheduled property during the authorized operating window. Functional potable water, operational domestic electricity, and minimum ambient HVAC heating or cooling (65F to 76F) must be operational throughout the service duration.

3. Cancellation Policy

Because service windows, drive-time routing, and crew staffing are reserved exclusively per client engagement, untimely service cancellations directly inflict overhead expenses. Notice of cancellation, date revision, or schedule deferral must be delivered through our official customer portal or documented email transmission.

DEFINITION

Site Lockout Event: Occurs when Company field specialists arrive at the assigned address during the scheduled arrival interval and cannot gain entry due to incorrect access credentials, untethered pets, malfunctioning keypads, or client non-responsiveness within 25 minutes of arrival.

  • Notice provided 48 or more hours in advance: 100% full refund or complimentary reschedule.
  • Notice delivered between 24 and 47 hours of window: 25% administrative booking fee retained.
  • Notice provided under 24 hours or unrectified Site Lockout Event: 50% reserved fee assessed.

4. Liability & Insurance Protection

Detailed Cleaning LLC maintains comprehensive general liability insurance and worker compensation coverage covering bodily injury and direct physical damage. Customer agrees that any suspected property damage attributable to our crew's negligence must be reported in writing within 24 hours of service conclusion to facilitate immediate independent claims inspection.

DEFINITION

Pre-Existing Material Deterioration: Substrate damage, oxidized grouting, etching from previous acid contact, unsealed porous marble, or improperly secured wall hangings that exhibit degradation prior to our standardized touch protocol.

5. Invoicing & Payment Terms

Invoices are generated upon completion of each scheduled dispatch. Accepted settlement methods comprise direct ACH bank debit, Visa, Mastercard, and corporate invoicing arrangements with pre-cleared accounts. Balances unsettled past 14 business days incur a standard late interest charge of 1.5% per billing cycle.